Sandy Hsieh

Hi, I am Sandy Hsieh, a results-driven analytics leader with more than 5 years of experience in business intelligence, data engineering, and operations analytics. ”

My experience includes developing customer segmentation model and identifying shopper insights for Fortune 300 company, leading data migration projects for world’s largest exhibition group, and utilizing revenue management techniques in response to revenue issues for US National Hockey League team.

EDUCATION

Southern Methodist University (Dallas, Texas)

Master of Sciences in Business Analytics, Aug 2018 - May 2019

Cornell University (Ithaca, New York)

Certificate in Hotel Revenue Management, Dec 2018 - Mar 2019

National Chiayi University (Chiayi, Taiwan)

Bachelors of Arts in Foreign Languages, Sep 2010 - Jun 2014

WORK EXPERIENCE

FLYTECH Technology Co., Ltd. (Taipei, Taiwan)

Sales Specialist — Management Associate Program, July 2015 – December 2016

  • Assisted in negotiations and closed deals on key projects for Panel PC, Payment Terminal Solutions and Kiosk systems.
  • Helped set up a Hong Kong subsidiary and accelerated product design, marketing, and manufacturing to meet product launch schedule, which resulted in 3 months saved.
  • Collaborated internally with corporate marketing to coordinate 5 international trade fair demonstrations such as Cartes, EuroCIS, and RetailNow.
  • Initiated key projects of Kiosk systems, Payment Terminal Solutions, and iOS related POS products:

Kiosk Project for a Malaysia Convenience Chain Store:

  • Planned the project and presented it to the COO of a large convenience store chain in Malaysia.
  • Reached an agreement which contributed to a 2.5% growth in group's yearly sales revenue.

Tax Refunder Project for the Japan 2020 Tokyo Olympics:

  • Led a team assisting with hardware and software integration problems and gained a customer from a major competitor’s service.

Payment POS Project for Taiwanese Retail Group (group revenue: 2.6 billion USD):

  • Conducted weekly discussions with a banking group and payment gateway company to confirm product specifications.
  • Controlled internal hardware design schedule; Provided the prototype in 4 weeks for the customer demonstration.
DEPO AUTO PARTS Co., Ltd. (Taipei, Taiwan)

Sales Assistant — EMEA Sales Division, November 2014 – February 2015

  • Organized sales reviews, customer orders, custom documents and auto industry news.
  • Supported Sales representatives in managing orders, controlling manufacturing schedules and reporting quality issues.
ASUSTeK Computer Inc. (Taipei & Chiayi, Taiwan)

Marketing and Sales Intern, July 2012 – June 2013

  • Conducted biweekly notebook and tablet market research; evaluated regional concessionaires’ performances.
  • Recommended new marketing strategies for regional promotions based on time and resource considerations
  • Led the team to 2nd place in the Padfone Marketing Award and 3rd place in the Intern Marketing Competi- tion.

LEADERSHIP

NATIONAL CHIAYI UNIVERSITY INDUSTRY PROFESSIONAL LECTURE SERIES (Chiayi, Taiwan)

Guest Speaker, May 2017

* Delivered a public speech introducing how I started my career in the Technology field with a humanity related background through self-taught programs

NATIONAL CHIAYI UNIVERSITY— STUDENT LEGISLATIVE COUNCIL (Chiayi, Taiwan)

Representative of Dept. Foreign Languages, 2012 – 2013

* Hosted monthly budget evaluation meetings for student affairs with over 30 members from different departments and evaluated the legislative process of University regulations.

NATIONAL TAIWAN UNIVERSITY— ENGLISH DEBATE WORKSHOP (Taipei, Taiwan)

Public Relations Officer 2013

* Led a team of 5 personnel to coordinate public relations tasks; organized campus campaigns and conducted weekly progress evaluations; received over 85 registrations before the deadline.

* Hosted a 6-day national workshop with over 76 participants, raising sponsorship from Taipei Fushing Private School, which saved the organization 2,000 USD.

SKILLS

LANGUAGE:

Native in Mandarin; Proficient in English; Conversational Proficiency in German and Cantonese

COMPUTER LANGUAGE:

Python ; C/C++ ; HTML5

ON-SITE & ONLINE COURSE CERTIFICATION:

Duke University - Business Metrics for Data-Driven Companies; University of Michigan - Using Databases with Python, Using Python to Access Web Data, Python Data Structures, Programming for Everybody (Getting Started with Python); Introduction to HTML5; National Taiwan University - C/C++ (On-site Training Program)